Last Updated: October 2023
We collect information you provide directly to us when you register for an account, complete our intake questionnaire, or upload your resume. This includes personal identifiers (name, email) and professional history necessary to generate tailored cover letters.
The information collected is used strictly to provide, maintain, and improve the Cover Counsel service. Your professional data is processed through our secure AI pipeline solely for the purpose of generating your customized documents.
We employ robust encryption to protect your data. To provide our core generation service, we transmit your data to highly-vetted third-party Large Language Model providers (e.g., OpenAI). We require these partners to adhere to strict data security standards and explicitly prohibit them from using your personal data to train their public models.
You have the right to request the complete deletion of your account and associated personal data at any time. You can initiate this process through your Dashboard Settings panel or by contacting our support team.
We use minimal cookies necessary for authentication (JWT) and basic analytics (PostHog) to understand how users interact with our landing page, enabling us to improve the product experience.